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Hello,My ICICI Saving account has been put on |Can a Branch manager debit amount from your saving account to loan account without intimation |ATM Pin is not received |Still i am not get my refund from bank side |Non receipt of Pension in my account |FRAUD PERSONAL LOAN |I send a imps but mistakely a/c no was wrong.how to return my imps in my account |What custom essay writing services can I trust my assignment |I have an sallary Account in icici bank and I have transferred |smab charge deducted without information |Money stolen online from my saving account in icici bank gurgaon |Help Please Refund the Money |What's the benefit of Demonetisation process? |Bajaj Finance Services | Loan |IMPS Fund Transfer |Mobile Banking ( IMPS via Mobile ) |New 500 Rs is fake or not |New 2000 Rs Note is fake |CDM error, how to resolve? |Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |

Bank give wrong information and apply charges?

0 votes
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asked Sep 27, 2015 in Behaviour by Aneel Shewale

I take a bike for that i take a lone from bank. i pay monthly installement regurally. But before last 3 month branch officer came to my home and he told me in bank clerical problem last 3 chakes are scrap or not available please you pay in cash in office. from his information i pay in office . When i went to pay last instalment to told me your cheak is bouns. you pay with charges. My question is Why I pay charges? What is my mistake? i pay regurally. Then i pay all installments but branch dont give bike document and call me to pay charges. 

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1 Answer

0 votes
answered Sep 28, 2015 by Deepak

Aneel,

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers to provide guidance for resolution of any complain/query in respect of financial services. This site does not belong to any Bank nor a regulator, which may please be noted.

As regards application of charges in your loan account, you may escalate the matter, giving full details about loss of cheques by the Bank and cash deposit by you subsequently, to nodal officer - grievances whose coordinates would be available on the Bank's website. If the issue remains unresolved, you may approach Banking Ombudsman for resolution.

Regards

Deepak

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