Recent Banking Credit, Transfer, Loan and Mutual Funds Questions

asked Oct 4, 2015 in Transfer by Harish Chaitanya

From my account a total amount of 93 rupees has been cut off namely for pos prch it seems let me know what for it ??and also my account has been debited by flipkart retails with 695 ruppes ttthat amount was not added to my account byyy tthe bank i enquired with them they told me that the amount was already transfered to your bank please resolve these issues sir...

1 Answer

answered Oct 12, 2015 by Pradipta

Hi Harish,

If you are unable to receive detailed reply from your branch, please follow the below steps :-

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online furnishing the details.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)