Short Credit against FD Maturity?

Question

Myaccount was matured on dated 27-02-2015 and the same was credited directly in my saving account. As per FD, maturity value was Rs. 36, 696/- but the same was credited in my account with Rs. 34, 215/-. I thought that the deduction may be against TDS but there is no TDS certificate provided by bank and no reflection in Form 26AS. I have sent lot emails to cutomer care to know the deduction but as on date there is response given by  Anuj

Answer 1

Hi Anuj

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers to provide guidance for resolution of any complain/query in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

You should take it up with the respective home branch and in the absence of proper response, do approach their management, as per the process mentioned here under.

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)

RAJA