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Hello,My ICICI Saving account has been put on |Can a Branch manager debit amount from your saving account to loan account without intimation |ATM Pin is not received |Still i am not get my refund from bank side |Non receipt of Pension in my account |FRAUD PERSONAL LOAN |I send a imps but mistakely a/c no was wrong.how to return my imps in my account |What custom essay writing services can I trust my assignment |I have an sallary Account in icici bank and I have transferred |smab charge deducted without information |Money stolen online from my saving account in icici bank gurgaon |Help Please Refund the Money |What's the benefit of Demonetisation process? |Bajaj Finance Services | Loan |IMPS Fund Transfer |Mobile Banking ( IMPS via Mobile ) |New 500 Rs is fake or not |New 2000 Rs Note is fake |CDM error, how to resolve? |Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |

For the bill dated 17-10-2015?

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asked Oct 18, 2015 in Others by Pavan
Hi, I have purchased shirt from your express avenue outlet.I used credit card, but it was showing Card not accepted and RS.714/- has been deducted from my account twice amounting 1428/-.I kindly request you to check this and refund the amount. Thank you.

1 Answer

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answered Oct 18, 2015 by Uday

Hi Pavan

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any query / complaint / grievance in respect of financial services.  This site does not belong to any Bank or a Regulator, which may please be noted. 

You will have to approach your Bank with the charge slip which you may be having on the day use of card showing decline of the payment. Secondly you may seek a letter from the shop where you did the transaction stating no transaction effected on that day. Once these are provided to the the Bank where you maintain the account will be able to refund your money. Be rest assured if the transaction has not taken place you will be getting your money with in two months.

 

Uday 

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