Deduction of SMAB charges from SALARY account?

Question

Hi, I am holding a salary account sanathnagar branch. I am using this account since 1 year 4 months. Amount of RS 515.25 have been deducted from my account with out any infomation. As my account is a zero balance account, how can you deduce minimum balance charges Sanathnagar I kindly request you to take prompt action. Thanks and regards, Harish.

Answer 1

Dear Harish

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

As rightly stated, the salary account is generally a 'zero average balance' account.  However, if the salary does not get credited into the account consecutively for 3 months, then bank levies the MAB charges.  Please ensure that the account has been receiving salary credits uninterrupted and thereafter take it up with the home branch for reversal in writing.

RAJA