Transaction failure by bank?

Question

Sir my two transaction of (2000+2000) 4000 rupees are failed due to technical resons . my ref id is dated 24-11-2015 and  dated 1-12-2015. so please refund my amount back to my account . my account  and bank code is 11303  please do it as u can. thankyou.

Answer 1

Mr.Manishka,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

As regards you complaint, please bring the same to notice of your home branch in writing for proper understanding and resolution. But before proceeding on the above lines, check your account to satisfy that the amounts have not been already refunded.

Regards

Mohandas