Failure of transaction.?

Question

Rohit Agrawal, Katraj branch, Pune. I had made a transaction of 9, 700/- on 7th Dec 15 by IMPS but as per the sub menctioned above the amount is detected from my account but not yet received yet. Same regarding contact with customer care officer & bank home branch too but no satisfied action has been taken by both the section.

Answer 1

Mr.Rohit,

At the outset, let me clarify that this site is designed by a group of senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Details provided you are sketchy to comprehend what exactly might have happened. If your account was debited, the beneficiary account would have been instantly credited. If you still have issues, please visit your home branch explain the situation for them to understand and provide necessary clarification. I am sure you would be listened to and your queries answered to your satisfaction.

Regards

 

J R Mohandas