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Hello,My ICICI Saving account has been put on |Can a Branch manager debit amount from your saving account to loan account without intimation |ATM Pin is not received |Still i am not get my refund from bank side |Non receipt of Pension in my account |FRAUD PERSONAL LOAN |I send a imps but mistakely a/c no was wrong.how to return my imps in my account |What custom essay writing services can I trust my assignment |I have an sallary Account in icici bank and I have transferred |smab charge deducted without information |Money stolen online from my saving account in icici bank gurgaon |Help Please Refund the Money |What's the benefit of Demonetisation process? |Bajaj Finance Services | Loan |IMPS Fund Transfer |Mobile Banking ( IMPS via Mobile ) |New 500 Rs is fake or not |New 2000 Rs Note is fake |CDM error, how to resolve? |Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |

Bank Settlement?

0 votes
24 views
asked Dec 28, 2015 in Others by Heena Khouser

Name g.heena khouser, 32/21 thiruvallustreetreet, krishnagiri. My personal loan account I genuinely paid but due to recession couldnt pay we spoke with bank for settlement and i cleared the quoted amt. Loan approval in may 2009 and cleared on 16.10.2010. Now bank is harrasing me and not providing me settlement letter. Im depressed

 

1 Answer

0 votes
answered Dec 28, 2015 by Raja

Dear Heena

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

If the total amount as per the mutual settlement has been paid by you, the Bank is at fault and not in order in harassing you.  If you have relevant settlement documents and payment receipts, do complain to the management of the Bank.  The details of the Nodal Officer of the Bank, who looks into customer grievances, would be available on their website.  If the response is not to your satisfaction, you may also complain to Banking Ombudsman.  For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access their  website https://bankingombudsman.rbi.org.in/.

RAJA

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