Corporate account changed to savings account without prior notice and charges levied for non maintainance?

Question

I had initiated account closure with Bank back in the year 2014 as I had moved out of Kolkata where my account was opened through wipro bpo. However, Bank is now harassing me with negative charges stating they never received a request for account closure. It's been too long and I do not have an acknowledgement as well. Even after escalating this internally with bank they have not received this and have been charging me for non maintainance of account balance

Answer 1

Dear Dipanjan

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Since you no more require the account, request the bank to reverse the charges and close the account.  You should be giving them a written letter regarding the same.  The bank should consider and close the account, since it is no more remunerative for them to have your account.

RAJA