Unwanted deduct my amount 515.25/-?

Question

Dear Team, My  A/C on 30-12-15 bank deducted my amount rs 515.25/-.and i have complaint them on their portal but they didn't respond.before this they never deducted amount like that.please refund my amount. i am waiting for feed back.
 

Answer 1

Dear Avishesh

At the outset, let me clarify that this site is designed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please speak to the branch officials and find out the reason for the debit.  I assume, it could be a debit towards non maintenance of monthly average balance.  Once you get to know the reason for the debit and if you feel that it was wrongly  made and not being reversed even after your request, you may complain to the Bank's management.  You can find contact details of Nodal Officer on your bank's website. In case you do not get desired response, please do not hesitate to write to BO. For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access the website https://bankingombudsman.rbi.org.in/.

RAJA