Bank - Deposit Error?

Question

There was a deposit In My account Of rs 25000 on 13/01/2016 Which was still not credited in My Bank account It is The 2nd time my account is not Credited Shi has done a fraud with me 4-5 months ago same case The amount of which was 20000 Now the case is of 25000 and 20000 I have pics of both the receipts Kindly solve my complaint Otherwise I will prefer to go In consumer court 
 

Answer 1

Hi Shivam.

Please note that this site is managed by a group of Banking Professionals to assist Bank Customers to raise any complain/query in respect of financial services and to advise them suitably for resolution. This site does not belong to any Bank nor a regulator and we can not take up your case directly with your Bank.

The furnished information are very sketchy. It is not possible to guide you when we do not understand your case fully. If you have all the pertinent information at your end and you have already followed up with your Bank but not satisfied, please follow the below steps :-

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online furnishing the details.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If you are still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman (either through letter or email)