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Hello,My ICICI Saving account has been put on |Can a Branch manager debit amount from your saving account to loan account without intimation |ATM Pin is not received |Still i am not get my refund from bank side |Non receipt of Pension in my account |FRAUD PERSONAL LOAN |I send a imps but mistakely a/c no was wrong.how to return my imps in my account |What custom essay writing services can I trust my assignment |I have an sallary Account in icici bank and I have transferred |smab charge deducted without information |Money stolen online from my saving account in icici bank gurgaon |Help Please Refund the Money |What's the benefit of Demonetisation process? |Bajaj Finance Services | Loan |IMPS Fund Transfer |Mobile Banking ( IMPS via Mobile ) |New 500 Rs is fake or not |New 2000 Rs Note is fake |CDM error, how to resolve? |Please help me to understand what is DD |They do not issue D D without Account |Logged a Complain with RBI regarding Fraud |Mis Behave And Abusing Me |Cheque Clearing Amount Diffrence |

Net banking, sms alert, sms banking?

0 votes
28 views
asked Feb 3, 2016 in Others by Amar Pal Singh

Dear
Sir/Madam
My Name is Amar Pal Singh am from Pawansa and Sir Main apne village main  branch main jaata hu Net Banking Sms Alert or Mobile Banking ke liye but sir mera koi bhi kaam nhi kiya ja raha hai bank dwara 
 

1 Answer

0 votes
answered Feb 5, 2016 by Pradipta

Dear Amar,

At the outset please note that this site is managed by a group of Banking Professionals to assist Bank Customers to raise any complain/query in respect of financial services and to advise them suitably for resolution. This site does not belong to any Bank nor a regulator and we can not take up your case directly with your Bank. nbsp;Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online furnishing the details.
 

If you are being harassed by the branch, please follow the below steps :-

1.    Go to your Bank’s website and search for grievance redressal (or similar name) button and submit your complaint online furnishing the details.

2.    If you do not receive any reply / satisfactory reply within 10 days, lodge your complaint with the Nodal officer of the Bank (either through email or letter)

3.    If you do not receive any reply / satisfactory reply within 10 days from the Nodal officer, lodge your complaint with the Principal Nodal officer of the Bank (either through email or letter)

4.     If still not satisfied with the reply / do not receive reply from the Principal Nodal officer within 10 days, lodge your complaint with the Banking Ombudsman within your jurisdiction (either through letter or email), whose website is https://bankingombudsman.rbi.org.in/

 

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