Promise of special interest rate on buying an insurance policy?

Question

Hi, I was told that I will get special interest rate on my bank account when I take policy . But I have not received any such interest rate.I have tried meeting my relationship manager and other employees ay insurance office but have no relief. the grievance form on bank site and insurance site doesnot work properly. Please help. I can provide all details required for addressing my concern.

Regards, 
Renu

Answer 1

Dear Renu

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

No bank can offer special rate of interest on your accounts, because you have taken insurance policy.  Bank rate is never linked like that and guidelines do not permit such manipulation.  If you have obtained something in writing to that extent, then you can claim the same from the Bank, but if it was a verbal statement, it does not hold water.

RAJA