Worst service and high charges on all services?

Question

I have been using my account since 2010 and i have applied many times for internet banking password but the bad thing is that they have never sent me the password and today i got shocked that they are charging Rs 150 per 3 pages for getting my statement in my branch and always i get disappointment always when i ask for any service which they promise while opening account and they will never fulfill that.i am closing my account very soon with the behavior and services by your bank

Answer 1

Dear Amarish

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

If the services of the bank are so deficient, bring the same to the notice of the Nodal Officer of the bank.  You can find contact details of Nodal Officer on your bank's website. In case you do not get desired response, please do not hesitate to write to BO. For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access the website https://bankingombudsman.rbi.org.in/.

RAJA