Complaint - ATM charge?

Question

Yesterday when I checked my balance it was showing 57 RS less without any notification as usually I got transaction emails and messages. When I checked mini statement it says ATMDEC CHG and they deducts 28.50 rs two times. This is shameful. I trust someone would help me. Salary account 

Answer 1

Dear Bhaggs

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Since you hold a salary account, please get in touch with your relationship officer / home branch manager and seek clarification regarding the charges.  If the branch response is not to your satisfaction, may escalate your grievance to the nodal officer of the bank, whose details would be available on their website.

RAJA