No Debit Card Issued?

Question

Hi this is Selvakumar B my CRN 35688932. While account opening i have not received my debit card and internet banking password. I have requested my branch twice but till now i have not received. Today i have contacted your Customer care twice they are not giving proper details and disconnected both times without any intimations. Kindly do the needful. Its a worst experience. Its my salary account so i bound to use this account otherwise i will change to some other bank.

Answer 1

Dear Selva

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

The bank is not in order in delaying issuance of your debit card / internet banking passwords etc.  Please speak to your Relationship Officer / Branch Manager and seek their assistance.  You may also mail your grievance to Nodal Officer of the bank, whose contact / mail ID details etc would be available on their website.

RAJA