Still not get my bank pass book and cheque book ?

asked Sep 7, 2015 in Behaviour by Jasmine D'souza

Hello sir, Jasmine D'souza

I am an account holder of your bank,
I open an savings account on 16/08/2015 but till now not receiving any letter for cheque book and ATM card.
I personally visit your branch but your officers
behave very rudely and told we have nothing to do,
if you want you close your account, we have enough customer if one is gone no matter.
So sir I heartily request you please do needfully.

Thankyou

2 Answers

answered Sep 7, 2015 by Uday

You have to approach Branch Manager and give the details and request to issue cheque book from the branch itself which is with in the powers of the Branch manager. The passbook also has to be provided which BM will arrange to get issued. The regular cheque book which comes from their processing centre may come later. Please do escalate to BM.

commented Sep 7, 2015 by Jasmine D'souza

ThankYou so much sir

today I went to bank and they said that they will deliver my KIT today only

Thankyou

Regards

Jasmine

answered Sep 18, 2015 by Deepak

Madam,

We would like to make it clear that this is not a website of any Bank neither that
of any regulator. It is a website designed by a group of senior Banking Professional
endeavouring to resolve the queries raised by the Bank customers in respect of
financial services.

As regards your complaint, we would like to inform you to take up the issue with the
nodal officer of the Bank handling customer grievances. The coordinates of the nodal
officer would be available on the Bank's website.

Please write to the nodal officer giving full details who would then resolve your
complain.

Thanks and regards

Deepak