Credit Card Cancellation?

Question

Hi I want to cancel my Credit Card, They started charging me for Medical Insurance Premium without taking my express consent for the same, took my signatures in the papers and are not cancelling the same. It has added to my expenses unreasonable. Please help me cancel the given Bank Credit Card.
Regards, 
Customer.

 

Answer 1

Dear Prachi

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please get in touch with your relationship officer / branch manager and handover a written complaint, asking for stoppage of the medical insurance premium, unless you have decided to totally severe the relationship, by calling for cancellation of the credit card itself.  If the branch is not helping you out, you should email your grievance to the Nodal Officer of the Bank, whose contact details would be available on their website.

RAJA