Not crediting in my account?

Question

Dear sir I have account in your bank.I went to my branch many time for complaint and also I write mail to headoffice Bank. But they have no satisfied answer. Please solve my problem or tell me what I do now. My problem is mentioned below:- Please cancel my transaction which is not credited in beneficiary account. This transaction was vai net banking on collect to DAV POLICE PUBLIC SCHOOL.

Answer 1

Dear Dharmender

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

If your bank branch and head office are not responding to your request / complaint, you may email your grievance to the Banking Ombudsman.  For address of the Office of the Banking Ombudsman, Area of Operation (jurisdiction) and the procedure for lodging complaint, you may access the website https://bankingombudsman.rbi.org.in/.

RAJA