Recent Banking Credit, Transfer, Loan and Mutual Funds Questions

asked Mar 28, 2016 in Others by G.DHANRAJ

Dear Sir,
During my SB a/c opening I was having debit card In Augest 2014 to till date I am using New debit card as the 1st above one is damaged by blocked the same. But till now you are charging annual fees for the 1st card on 26.2.15 Rs.112.36 and on 13.2.16 Rs.114.50 .This was informed to your toll free no 4 days back. No response. Kindly look look into the matter and reverse the same.
Thanks & Regads.
G.DHANRAJ

1 Answer

answered Mar 28, 2016 by Raja

Dear Dhanraj

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

The debits seem to be towards the annual fee of the debit card. Nevertheless, if you are sure that they are recovering the charges twice, please get in touch with your home branch and handover a written request for refund/reversal of the same. The branch would check their records and arrange accordingly.

RAJA