All ATM are closed in this area.?

Question

Sir, I am feeling so bad due to unconveyince by the ATM in this area.Here all the  ATM's are in closed condition.None cares for the customers during banks closed days like 2nd and 4th saturday. Following are the detail. I ( Kaushikkumar Ravishanker Trivedi/account no: XXXXXXX1480 ) have visited all ATM on the Date: 23/04/2016 of near by areas for sudden cash requirement.all are in closed condition.then i talk to customer care (Mr. Abhijeet-11.55am) for assistance they also demand me for bank ATM machine ID that I inherantly dont know. Please do needful to take step for the responsible person to keep open the ATM machine for this type of urgent requriment.
Regards,  Kaushik R.Trivedi

Answer 1

Dear Kaushik

At the outset, let me clarify that this site is designed and managed by a group of Senior Banking Professionals to assist Bank Customers at large to provide guidance for resolution of any complain/query/grievance in respect of financial services. This site does not belong to any Bank or a regulator, which may please be noted.

Please mail your concern / grievance to the Nodal Officer of the bank, whose details would be available on the website.  The bank would certainly initiate remedial measures.

RAJA